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• How to Restore a Backup from the Cloud Service

  If you wish to restore a backup done with the Cloud Service , follow these steps. Click the Restore button next to the backup you wish to restore from the list of all existing backups from the Backups section. Choose either Full Restore or Selective Restore (the Files or the Database) and then click Start Restore. ![](https://storage.crisp.chat/users/helpdesk/website/2fVery popular

• Whitelist our IP address from cPanel

  If you wish to whitelist our IP address from cPanel, follow these steps. Step 1. If you are not already logged in, go ahead and log in. Step 2. Find the Databases section and click on the Remote MySQL icon. Step 3. Enter our IP address – 34.215.33.200 Step 4. Click the Add Host button.Very popular

• Master and Incremental Backups

  To understand what are the Master and the Incremental backups and the difference between them, please read the following information. Master backup A master backup is a complete backup of everything from scratch. The backup process is slow and the generated image file is big, due to the fact that all of selected files are backed up. However, the master backup acts as a base for all subsequent incremental backups, which means that a master backup must be created at first before generatingVery popular

• How to Schedule Automatic Backups via Cloud Service

  If you wish to schedule automatic backups via BackupGuard Cloud Service, follow these steps. In the Schedule section select the Schedule backup button. Enter the required data and push the Schedule Backup button on the bottom. ![](https:Very popular

• Whitelisting our IP address

  On most of the popular hostings remote connections from all remote IP addresses are blocked by the firewall as a default setting. To be able to perform a backup of your databases our IP address needs to be whitelisted, which basically means that the firewall will stop blocking the connections from our IP address. To see an example of how it is done in cPanel, click this link.Very popular

• How to Perform a Manual Backup Using Cloud Service

  If you wish to perform a manual backup using Cloud Service, follow these steps: Option 1: Click Backup Now for the website you wish from the Websites section. Then just wait for the backup process to be over. ![](https://storage.crisp.chat/users/helpdesk/website/2ff960fbb3b2c800/backup-cloud-1_1gxuPopular

• How to Download Backup Archives/Files from the Cloud Service

  If you wish to download backup archives or files, follow these steps. Click the Download button next to the backup you wish to download from the Backups section. ChoPopular

• How to Generate RSA Key Pair

  To be able to encrypt your SGBP files you must create RSA public and private keys. Although we offer you a key generation tool, if you want to create the pair by yourself follow these steps: Step 1. To create your public and private RSA keys on the command-line: ssh-keygen -f rsa_id Step 2. Convert OpenSSH RSA public key to OpenSSL format (PKCS8): ssh-keygen -f rsa_id.pub -e -m PKCS8 > rsa_id.pkcs Now you can encrypt your SGBP files by providing your public key.Some readers

• How to Add a Website to Backup Cloud Service

  If you wish to add a website for further backups via Cloud Service, follow the steps below. Click Add New Website from the Websites section. Select the type of connection (FTP, FTP-SSL, SFTP) and enter the required data: Host, Port, Username, Password. Once done, click Connect to continue. ![](https://storage.crisp.chat/users/helpdesk/website/2ff960fbb3b2c800/cloud-service-2_1Some readers

• How to Create an FTP Source with the Backup Cloud Service

  BackupGuard allows you to manually create a new FTP source for adding to a custom profile. FTP, SFTP, FTP-SSL protocols are used to connect to your server and backup all the necessary files, which can be selected during custom profile creation. Afterwards, the FTP source can be checked for file changes and all the changed files can be backed up. This tutorial will lead you through the process. Required stFew readers

• How to Create a Database Source with the Backup Cloud Service

  BackupGuard allows you to manually create a new Database source for adding to a custom profile. Either Standard TCP/IP or Standard TCP/IP over SSH tunnels are used to connect to your Database server and backup all the necessary tables which can be selected during custom profile creation and incremental backup. Afterwards, changes can be applied to those selected tables. This tutorial will lead you through theFew readers

• How to Create a Backup Profile with Backup Cloud Service

  Creating a custom profile is a more advanced way to configure your backup profile. It allows manually selecting files from the FTP and tables from the Database sources to be included in the future backups. This tutFew readers

• How to Manage My Account Section of the Backup Cloud Service

  It is possible to change the account details, password and delete the account of the Backup Cloud Service. This tutorial will help you with it. Required steps From the Dashboard open the My Account section. The following actions are available within the section. General: cFew readers

• How to Upgrade the Backup Cloud Service Account

  You can upgrade your Backup Cloud service account anytime you wish. The tutorial will show you how to do that. Required steps At your Backup Cloud Srevice account click on the Upgrade button from the top bar. Select the payment method ( Monthly or Yearly with the 25% off), new account you want to upgrade, click on the Submit Payment button and proceed with the steps. ![](https://sFew readers

• How to Manage the Settings Section of the Backup Cloud Service

  With the Settings section of the Backup Cloud Service it is possible to manage the Timezone, Mail notifications and Backup retention. The tutorial will help you with it. Required steps From the Dashboard open the Settings section. The following actions are available within the section. ![](https://storage.crisp.chat/users/helpdesk/website/2ff960fbb3b2c800/settings-backupguard_oym8Few readers