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BackupGuard Cloud Service
All the tips for the usage of the Cloud service.
How to create a backup profile
Creating a custom profile is a more advanced way to configure your backup profile. It allows you to manually select which files from the FTP and which tables from the database source will be included in future backups. Note: If you wish to create a custom profile, you need to set up FTP source and/or database source in advance. If you wish to create a custom profile, follow these steps. Step 1. In the sidebar
Whitelist our IP address from cPanel
If you wish to whitelist our IP address from cPanel, follow these steps. Step 1. If you are not already logged in, go ahead and log in. Step 2. Find the Databases section and click on the Remote MySQL icon. Step 3. Enter our IP address – 22.214.171.124 Step 4. Click the Add Host button.
How to Restore a Backup from the Cloud Service
If you wish to restore a backup done with the Cloud Service , follow these steps. Click the Restore button next to the backup you wish to restore from the list of all existing backups from the Backups section. Choose either Full Restore or Selective Restore (the Files or the Database) and then click Start Restore. !(https://storage.crisp.chat/users/helpdesk/website/2f
How to Schedule Automatic Backups via Cloud Service
If you wish to schedule automatic backups via BackupGuard Cloud Service, follow these steps. In the Schedule section select the Schedule backup button. Enter the required data and push the Schedule Backup button on the bottom. !(https:
Master and incremental backups
To understand what are the Master and the Incremental backups and the difference between them, please read the following information. Master backup A master backup is a complete backup of everything from scratch. The backup process is slow and the generated image file is big, due to the fact that all of selected files are backed up. However, the master backup acts as a base for all subsequent incremental backups, which means that a master backup must be created at first before generating
How to Perform a Manual Backup Using Cloud Service
If you wish to perform a manual backup using Cloud Service, follow these steps: Option 1: Click Backup Now for the website you wish from the Websites section. Then just wait for the backup process to be over. !(https://storage.crisp.chat/users/helpdesk/website/2ff960fbb3b2c800/backup-cloud-1_1gxu
Whitelisting our IP address
On most of the popular hostings remote connections from all remote IP addresses are blocked by the firewall as a default setting. To be able to perform a backup of your databases our IP address needs to be whitelisted, which basically means that the firewall will stop blocking the connections from our IP address. To see an example of how it is done in cPanel, click this link.
How to create a database source
BackupGuard allows you to manually create a new database source for adding to a custom profile. Either TCP/IP or an SSH tunnel are used to connect to your database server and backup all the necessary tables (Which can be selected during custom profile creation) and [incremental backups](https://help.backup-guard.com/
How to Download Backup Archives/Files from the Cloud Service
If you wish to download backup archives or files, follow these steps. Click the Download button next to the backup you wish to download from the Backups section. Cho
How to create an FTP source
BackupGuard allows you to manually create a new FTP source for adding to a custom profile. FTP, SFTP, FTP-SSL protocols are used to connect to your server and backup all the necessary files (which can be selected during custom profile creation). Afterwards, the FTP source can be checked for file changes and all the changed files can be backed up. If you wish to create a new FTP source, follow these steps. Step
How to generate RSA key pair
To be able to encrypt your SGBP files you must create RSA public and private keys. Although we offer you a key generation tool, if you want to create the pair by yourself follow these steps: Step 1. To create your public and private RSA keys on the command-line: ssh-keygen -f rsa_id Step 2. Convert OpenSSH RSA public key to OpenSSL format (PKCS8): ssh-keygen -f rsa_id.pub -e -m PKCS8 > rsa_id.pkcs Now you can encrypt your SGBP files by providing your public key.
How to upgrade your account
If you wish to upgrade your account, follow these steps: Step 1. Click the Upgrade for more space link on the top. Step 2. Select the new account type and enter the required data. Step 3. Click the Submit button. We will simply upgrade and extend your subscription by adding 1 month
Manage your backups
If you wish to manage your backups, select Backups in the sidebar. Here you can restore, download or delete any backup you want.
How to backup your website
If you wish to backup a website you have 2 options: Option 1. Manually backup a website. Option 2. Schedule automatic backups. Follow the links to get more information.
How to Add a Website to BackupGuard Cloud Service
If you wish to add a website for further backups via Cloud Service, follow the steps below. Click Add New Website from the Websites section. Select the type of connection (FTP, FTP-SSL, SFTP) and enter the required data: Host, Port, Username, Password. Once done, click Connect to continue. !(https://storage.crisp.chat/users/helpdesk/website/2ff960fbb3b2c800/cloud-service-2_1