Articles on: BackupGuard Cloud Service

Whitelisting our IP address

On most of the popular hostings remote connections from all remote IP addresses are blocked by the firewall as a default setting. To be able to perform a backup of your databases our IP address needs to be whitelisted, which basically means that the firewall will stop blocking the connections from our IP address.

To see an example of how it is done in cPanel, click this link.

Updated on: 15/11/2019

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